BDO 50 years: The leader for exceptional client service
01 July 2013
Our vision is to be the leader for exceptional client service. This is not about trying to reinvent our profession’s approach to service, but about doing things exceptionally well – and delivering that consistently from more than 1,200 offices in 140-plus countries.
We have demanding client service standards that all our firms must meet and our people – nearly 55,000 of them worldwide – use their skills and experience to deliver the exceptional service clients expect. That means offering a tailored service, believing in the importance of close personal relationships and listening carefully to and working with our clients to determine what exceptional client service means to them. For us, exceptional client service is based on five key components: client needs, communication, commitment, people and value. And these are the attributes that define BDO today.